We are happy to assist you. If you have a general question regarding your credit card account, please review our Frequently Asked Questions. Otherwise, contact us by phone or mail.
- LOST AND/OR STOLEN:
If you suspect your card has been lost and/or stolen, please call our member service center at 800-877-8328 immediately.
- PHONE:
- Customer Service
- For calls outside the United States
- MAILING:
- Payments Only:
Travis Credit Union
PO Box 37035
Boone, IA 50037-0035
- Regular Correspondence:
Travis Credit Union
1 Travis Way
Vacaville, CA 95687
- DISPUTE A TRANSACTION:
If you do not recognize a charge or feel you were billed an incorrect amount, please follow these three steps. First, double-check your receipts and check with other authorized users of your card. Second, contact the merchant where the purchase originated. Finally, if you are unable to resolve your dispute with the merchant, contact us at:
- Phone:
- Mail:
Travis Credit Union
PO Box 37035
Boone, IA 50037-0035
- IF YOU SUSPECT FRAUD:
Call 866-570-1236 immediately to report any fraud. Complete the Fraud Affidavit and mail:
- Mail:
Travis Credit Union
PO Box 37035
Boone, IA 50037-0035